OUR CASES

Phase 1: Emergency Stabilization
Drive 5 Imaging: Our immediate priority was creating a complete image of the failing Drive 5 before it became completely unreadable. Using specialized hardware capable of handling marginal sectors, we performed a sector-by-sector clone while implementing aggressive error recovery techniques.
Read Error Mitigation: We employed multiple read attempts with varying read parameters to extract data from marginal sectors on Drive 5. This process took 18 hours but successfully recovered 99.2% of the drive’s data.
Array State Preservation: We prevented any further rebuild attempts that could have accelerated Drive 5’s failure, instead working with static images of all drives to perform offline reconstruction.

Phase 2: Parity Reconstruction Analysis
Stripe Mapping: Our team developed a custom solution to create a complete map of data and parity block locations across all six drives.
Missing Data Calculation: For each unreadable sector on Drive 5, we calculated the corresponding data that could be reconstructed using the remaining drives’ data and parity information.
Parity Validation: We validated the integrity of parity blocks on the functional drives to ensure accurate reconstruction of missing data from Drive 5.

Phase 3: Medical Data Prioritization
Given the critical nature of healthcare data, we implemented a priority-based recovery approach:
Priority Level 1 – Active Patient Records: Current inpatient records and emergency department data needed for immediate patient care.
Priority Level 2 – Recent Imaging: Medical images from the past 30 days required for ongoing treatment decisions.
Priority Level 3 – Historical Records: Archived patient data needed for continuity of care and legal compliance.
Priority Level 4 – System Data: Application databases and configuration files needed for full system restoration.

Phase 4: Specialized Medical Data Recovery
DICOM Image Reconstruction: Medical imaging data stored in DICOM format required special handling to ensure image integrity. We validated each reconstructed image using DICOM compliance tools and medical imaging software.
EHR Database Integrity: The Epic EHR database required careful reconstruction of its complex relational structure. We worked with Epic-certified database administrators to validate data consistency and referential integrity.
Compliance Verification: All recovered data was verified against HIPAA audit requirements to ensure patient privacy protections remained intact throughout the recovery process.