Expert Data Recovery for FreeNAS / TrueNAS Devices

Your ZFS Data, Our Expertise. Recovered with Precision.

FreeNAS, now known as TrueNAS CORE, and its enterprise counterpart TrueNAS SCALE, are open-source Network Attached Storage (NAS) operating systems built on FreeBSD and Linux (for SCALE), respectively. They are highly popular among IT professionals, small businesses, and enthusiasts for building custom, robust, and feature-rich storage solutions. The core strength of TrueNAS lies in its integration with the powerful ZFS file system, which offers advanced data integrity features, snapshots, replication, and flexible storage pooling (vdevs) far beyond traditional RAID.

Despite the inherent robustness and self-healing capabilities of ZFS, data loss can still occur on FreeNAS or TrueNAS systems. Factors like multiple drive failures, ZFS pool corruption, catastrophic hardware failures, or human error can render your valuable data inaccessible. At The RAID Specialist, we possess profound expertise in the intricacies of ZFS and the TrueNAS ecosystem. We utilize specialized proprietary tools and techniques developed specifically to recover your invaluable data from virtually any FreeNAS or TrueNAS system, regardless of the underlying hardware, ZFS configuration, or the complexity of the data loss incident.

Common FreeNAS / TrueNAS Data Loss Scenarios We Handle:

The ZFS file system, while advanced, introduces unique challenges for data recovery compared to traditional RAID. Our seasoned data recovery engineers are highly skilled in diagnosing and resolving a comprehensive array of issues impacting FreeNAS/TrueNAS storage, including:

• Multiple Drive Failures: When more drives fail than the ZFS pool's redundancy (e.g., RAIDZ, RAIDZ2, RAIDZ3, mirrored vdevs) can tolerate, leading to an offline or corrupted pool.
• ZFS Pool Corruption: Damage to ZFS metadata, superblocks, or the pool structure itself due to power loss, controller issues, or improper shutdowns, making the pool unimportable.
• Operating System Corruption: Issues with the TrueNAS CORE (FreeBSD) or TrueNAS SCALE (Linux) operating system preventing the server from booting or managing storage.
• Accidental Pool Deletion or Export: Unintentional destruction or improper export of a ZFS pool, making the data appear lost.
• Failed Hardware Migration: Problems arising when moving drives from one TrueNAS system to another or after a motherboard/controller failure.
• Controller Card Failure: Malfunctions of the HBA (Host Bus Adapter) or RAID card (if used in IT mode) preventing proper communication with the drives.
• Physical Drive Damage: Mechanical failures (e.g., head crashes) or electronic issues with individual hard drives or SSDs within the TrueNAS system.
• Accidental Snapshot Deletion or Rollback: While snapshots are great for protection, accidental deletion or incorrect rollback can lead to loss of specific versions of data.
• Misconfigured ZFS vdevs: Incorrect setup of RAIDZ, mirrors, or striped vdevs during system build that might lead to unexpected data loss.

Why Choose The RAID Specialist for FreeNAS / TrueNAS Data Recovery?

Recovering data from FreeNAS/TrueNAS systems, especially those built on ZFS, demands highly specialized knowledge that goes far beyond conventional RAID data recovery. Our engineers are extensively trained and equipped to tackle the most demanding ZFS and TrueNAS data loss challenges:

• Deep ZFS & TrueNAS Expertise: We possess profound, proprietary knowledge of the ZFS file system's unique architecture, vdev structures (mirror, RAIDZ, dRAID), ARC/L2ARC, SLOG, and how TrueNAS manages these elements. We understand the nuances of ZFS pool reconstruction.
• Custom-Built Recovery Tools: We utilize state-of-the-art forensic workstations and custom-developed software specifically engineered to reconstruct ZFS pools, analyze complex ZFS metadata, and recover data from challenging TrueNAS failures.
• Class 100 Cleanroom Facilities: For cases involving physically damaged hard drives or SSDs within your TrueNAS server, our certified cleanroom environment provides the pristine conditions essential for delicate internal repairs, preventing any further data degradation.
• No Data, No Charge Policy: We stand by our commitment to successful recovery. If we are unable to retrieve your critical data, you will incur no charge.
• Rapid Turnaround & Emergency Service: We understand that downtime for a critical NAS can be devastating. Our streamlined process, including free overnight shipping and dedicated emergency service options, is designed to minimize your business or personal interruption.
• Comprehensive Setup Support: Whether it's a home-built TrueNAS CORE system, a custom rackmount server, or an official TrueNAS appliance, we have the experience and resources to recover data from virtually any TrueNAS/FreeNAS setup.
• Proven High Success Rate: Our 92%+ success rate in recovering data from challenging TrueNAS/FreeNAS incidents, including those involving complex ZFS pool corruption, underscores our technical proficiency and unwavering dedication.

FreeNAS / TrueNAS Configurations We Recover From (But Are Not Limited To):

No matter the FreeNAS or TrueNAS system, its complex ZFS configuration, the number and type of drives, or the severity of the data loss incident, The RAID Specialist is your trusted partner for professional ZFS data recovery. We are committed to retrieving your lost data securely, efficiently, and confidentially, ensuring your valuable data is restored and your operations resume swiftly.