Step 1: Contact Information

Let us know how to reach you with your quote

Full Name *

Phone Number *

Email Address *

Company/Organization

Step 2: What Happened?

Help us understand your data loss situation

What best describes your situation? *

🔧

Hardware Failure

Server won't boot, drives clicking, or hardware errors

🗑️

Accidental Deletion

Files or folders were accidentally deleted

⚠️

Data Corruption

Files are corrupted or system shows errors

💥

RAID Rebuild Failed

RAID array failed during rebuild process

🔴

Multiple Drive Failure

Two or more drives failed simultaneously

❓

Other/Not Sure

Different situation or need help diagnosing

How urgent is this? *

🚨 Emergency (Business Down)

Critical business operations affected

⚡ Urgent (Within 24-48 hours)

Important data needed soon

📅 Standard (Within a week)

Normal priority recovery

Brief Description *

Step 3: Technical Details

Help us provide an accurate quote

What type of system is this? *

NAS

NAS Device

Synology, QNAP, Buffalo, etc.

️

Server

Dell, HP, IBM, Lenovo Server

Storage Array

SAN, DAS, external storage

Workstation

High-end computer with RAID

❓

Not Sure

Need help identifying

Approximately how many drives? *

💿

2 Drives

Basic RAID 1 setup

💿💿

3-4 Drives

Small RAID 5/6 array

💿💿💿

5-8 Drives

Medium RAID array

💿💿💿💿

9-16 Drives

Large RAID array

17+ Drives

Enterprise storage

❓

Not Sure

Need help counting

Total number of disks *

RAID Level/Technology *

How many drives have failed? *

Approximate capacity per drive *

Drive Interface Type *

SAS and SSD drives have a 20% surcharge due to specialized recovery requirements.

Have you tried another recovery company? *

Yes, another company tried

No, this is the first attempt